Privacy Policy

Last updated: 2026-02-01

Big Fish Creative (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit https://www.bigfishcreative.ca (the “Website”).

By using our Website, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name

• Email address

• Phone number

• Company name

• Any information you submit through contact forms, email inquiries, or project requests

We may also automatically collect certain technical information, including:

• IP address

• Browser type and version

• Device type

• Pages visited and time spent on the Website

• Referring URLs

This information helps us understand how visitors use our Website and improve its performance.

How We Use Your Information

We may use personal information to:

• Respond to inquiries and communicate with you

• Provide and improve our services

• Send relevant business or marketing communications, where permitted by law

• Analyze Website usage and trends

• Maintain the security and functionality of the Website

We only collect information that is necessary for these purposes.

Cookies and Tracking Technologies

Our Website may use cookies or similar technologies to enhance user experience and analyze traffic. Cookies are small data files stored on your device.

You can choose to disable cookies through your browser settings. Doing so may affect certain features or functionality of the Website.

Sharing of Information

We do not sell or rent personal information.

We may share personal information with trusted third-party service providers who assist us with:

• Website hosting

• Analytics and performance monitoring

• Email or communication tools

These service providers are only permitted to use personal information as necessary to perform services on our behalf and are required to protect it.

We may also disclose personal information where required by law or to protect our legal rights.

Data Storage and Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, or misuse.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Under Canadian privacy laws, you have the right to:

• Request access to the personal information we hold about you

• Request corrections to inaccurate or incomplete information

• Withdraw consent for certain uses of your information, subject to legal or contractual restrictions

To exercise these rights, please contact us using the information below.

Third-Party Websites

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of the Website after changes are posted constitutes acceptance of the revised policy.

Contact Information

If you have any questions about these Terms of Use, please contact us at:

Big Fish Creative
Website: https://www.bigfishcreative.ca

Email: hello@bigfishcreative.ca

Phone: +1 604 757 7109